Orthodontic Emergency Care

Most orthodontic problems, like a poking wire or a loose bracket, are not true emergencies and can be eased at home until we see you. For severe pain, a knocked-out tooth, or facial injury, call us right away, or seek emergency medical care if needed.

Call us if you need help

Bloomington-Normal: (309) 452-7445 · Lincoln: (217) 732-1073

Braces are sturdy, but now and then something comes loose or starts to bother you, often at the least convenient time. Take a breath: the large majority of orthodontic issues are minor and easy to manage at home until your next visit. Here is how to handle the most common ones, and how to reach us when you need us.

Common Braces Problems and What to Do

Poking or protruding wire

If a wire is poking your cheek, cover the end with a small piece of orthodontic wax. If needed, you can gently guide the wire back with the eraser end of a pencil. Do not cut it. Call us to have it adjusted.

Loose bracket

If a bracket comes loose but is still attached to the wire, leave it in place and cover it with wax to keep it comfortable. If it comes off entirely, save it and bring it to your appointment. Call us so we can schedule a repair.

Loose band or spacer

If a band or spacer slips off, save it if you can and call us. A lost spacer sometimes just means a tooth has moved as planned, but let us know so we can check.

General soreness

Tenderness after braces are placed or tightened is normal for a few days. Soft foods, a cold drink, and over-the-counter pain relief usually do the trick.

When It Is a True Emergency

Call us right away, or seek emergency medical care, if you experience:

  • A blow to the mouth or face
  • A tooth that has been knocked loose or out
  • Severe, uncontrolled pain or swelling

For a knocked-out or displaced tooth, time matters, so contact us or an emergency provider immediately.

How to Reach Sugar Creek Orthodontics

During and after office hours, call the location nearest you, and we will guide you or get you in as soon as possible:

If you are unsure whether something needs attention, call us anyway. We would always rather hear from you.

Frequently Asked Questions About Orthodontic Emergencies

Is a poking wire an emergency?
Usually not. Cover the end with orthodontic wax to stop the irritation and call us to have it adjusted at a convenient time.
If it is still on the wire, leave it and cover it with wax. If it comes off, save it and bring it in. Call us so we can schedule a repair and keep your treatment on track.
A minor loose wire that is not causing pain can often wait, especially with wax over any rough spot. If it is painful or you cannot make it comfortable, call us.

We Are Here to Help

You are never on your own during treatment. Call our Bloomington-Normal office at (309) 452-7445 or our Lincoln office at (217) 732-1073 whenever something comes up.