Meet Our Dedicated Team

Behind every great smile at Sugar Creek Orthodontics is a warm, experienced team. From the front desk to the treatment chair, our staff makes each visit comfortable and welcoming for patients of all ages at both our Bloomington-Normal and Lincoln, IL offices.

Orthodontic treatment is a journey, and our team is what makes it a good one. Led by Dr. Betsy Ulrich, our staff brings warmth, experience, and genuine care to every appointment. Many of our patients tell us the team is the reason they look forward to their visits, and that is exactly how we like it.

Experience You Can Feel

Our team members are skilled professionals who take the time to know you. From greeting you by name at the front desk to guiding you through each step of treatment, they make sure you always feel informed, comfortable, and cared for. Whether it is a child’s very first visit or an adult starting treatment later in life, our staff meets every patient with patience and a friendly smile.

A Legacy of Continuity

One thing that sets Sugar Creek Orthodontics apart is how long our team has been together. Some of our staff have cared for Central Illinois families for more than 30 years, spanning the earliest days of the practice through today. That kind of continuity means the person helping you has likely helped families like yours for decades, and it is a big part of why patients trust us across generations.

Here for Every Patient, at Both Offices

You will find the same familiar faces and the same standard of care at both our Bloomington-Normal and Lincoln offices. Our team coordinates your treatment seamlessly between locations, handles your insurance and financing with care, and is always ready to answer a question or ease a worry.

Come Say Hello

The best way to meet our team is in person, and your first visit is free. Call our Bloomington-Normal office at (309) 452-7445 or our Lincoln office at (217) 732-1073, or request an appointment online. Learn more about Dr. Ulrich.